Enraiz

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Resources

Understanding Mental Health Ventura County Resources Helpful Organizations Book Appointment
Contact

Contact and locations

If you are considering therapy, have a question about fees, or want to discuss working together in the community, you are welcome to reach out. You do not need to share your full situation in a first message.

General inquiry form. This form is for general questions. Please leave out symptoms, medical history, and other personal health information. A brief question about scheduling, fees, or services is enough to start.

Sending an inquiry does not establish a therapist-client relationship. This form is not for urgent help. In a crisis, call 911 or call or text 988.

Locations

Westlake Village office, plus virtual sessions

Accepting new California clients virtually and in Ventura County. Meet in person in Westlake Village, or by secure video from anywhere in California.

Westlake Village office

  • 5743 Corsa Ave, Suite 112
    Westlake Village, CA 91362
  • Individual, couples/relationship, and family therapy are available in person.
  • Parking, nearby public transit, and a wheelchair-accessible entrance are available. Please contact me about specific access needs.
  • Near Thousand Oaks, Calabasas, Woodland Hills, Santa Monica, Santa Rosa Valley, Malibu, Moorpark, Topanga, Camarillo, Piru, and Fillmore
Get directions

Virtual therapy

  • Secure video sessions are available while you are in California. The same listed fees and insurance arrangements apply to in-person and virtual sessions.
  • Office hours (Pacific)
    Monday through Wednesday, noon to 8 PM
    Thursday and Friday, 9 AM to 4 PM
    Saturday, 8 AM to noon
  • (805) 905‑5980 · Email Lucy
Book Appointment

Same insurance, EAPs, and $220 rate with sliding scale, in person or virtual.

Privacy Policy

Enraiz Behavioral Health is committed to protecting your mental health information. This policy explains how your personal information is collected, used, and safeguarded.

What We Collect

Use of Information

When We Share

Your Rights

Data Security

HIPAA-compliant digital systems and secure storage protect your records.

Last updated: October 23, 2026. For questions about this policy, contact enraizbh@gmail.com.

Terms of Service

By accessing this website or using these services, you agree to the following terms. If you do not agree, please discontinue use of the website.

Not an Emergency Service

This website and these services are not intended for emergencies. If you are experiencing a crisis or may be in danger, call or text 988 (Suicide & Crisis Lifeline) or call 911 immediately.

Informational Purpose Only

Content on this website is provided for general educational purposes and does not constitute medical advice, diagnosis, or treatment. Reading this site does not create a therapist-client relationship. That relationship begins only after a scheduled session and completion of intake.

Therapy Services

Services are provided by licensed clinicians of Enraiz Behavioral Health, including Lucy E Marrero, LMFT, to clients located in California. By booking a virtual session, you confirm that you are physically located in California at the time of service and consent to receiving care via secure video.

Scheduling, Payment & Cancellations

Use of This Website

You agree to use this website lawfully and not to submit personal health information through general contact forms.

Intellectual Property

All content on this website is the property of Enraiz Behavioral Health and may not be reproduced without permission.

Limitation of Liability

To the fullest extent permitted by law, Enraiz Behavioral Health is not liable for any damages arising from your use of this website or reliance on its general content. The website is provided on an "as is" basis without warranties of any kind.

Last updated: October 23, 2026. Questions? Contact enraizbh@gmail.com.

HIPAA Notice

This Notice describes how health information about you may be used and disclosed, your rights regarding that information, and how to file a complaint. When federal and state privacy laws differ, the law that is more protective of your information is followed. Effective date: October 23, 2026.

How Your Information May Be Used

Required & Special Disclosures

Information will be disclosed when required by law, for example to report abuse, neglect, or domestic violence. Other permitted disclosures include public health and safety, health oversight activities, law enforcement requests, court orders and subpoenas, and to avoid a serious threat to health or safety.

Disclosures Requiring Your Authorization

Your written permission is required before your information is used or disclosed for marketing, before any sale of health information, for most research, and for psychotherapy notes.

Your Rights

How to File a Complaint

If you believe your privacy rights have been violated, you may contact Enraiz Behavioral Health at (805) 905-5980 or enraizbh@gmail.com. You may also file with the U.S. Department of Health and Human Services at OCRComplaints@hhs.gov or online at hhs.gov/hipaa/filing-a-complaint. You will not be retaliated against for filing a complaint.

Choose an appointment option

Tell us how you plan to pay so we can direct you to the appropriate booking page. If you are unsure, you can contact us before choosing.

Therapy session (1 hour)$220
Sliding scaleAvailable

Request an Appointment

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