Participating insurance plans and EAPs
Headway handles booking and insurance billing for participating plans and employee assistance programs.
Insurance & booking
Insurance and booking
Insurance, self-pay, and Medi-Cal options, and how to book your first session.
Getting started
A first conversation
You may know what you want from therapy, or you may still be finding words for it. A free 15-minute consultation gives us a chance to talk about what you are looking for and whether I may be a good fit. There is no obligation to continue.
Appointment routes
Request an appointment
Choose the booking option that fits how you plan to pay. Headway handles booking and insurance billing for participating plans. Self-pay and Gold Coast Health Plan appointment requests go through SimplePractice. If you are unsure where to begin, please contact me.
Self-pay, out-of-network, and Gold Coast Health Plan
Request an appointment through SimplePractice. An appointment request will need to be confirmed.
Not sure where to begin?
Questions about coverage or fees: call (805) 905‑5980. You are also welcome to contact me before choosing.
Meet in person or online
We can meet at the Westlake Village office or by secure video while you are in California. In our first sessions, we will talk about what brought you here, what you hope for, and any questions you have about therapy.
Decide together how to proceed
We will discuss what to focus on and how the work is going. You can tell me what feels useful, what does not, and what you would like us to approach differently.
Insurance and fees
Finding a way to access care
Questions about cost and insurance are welcome. I work with a range of insurance plans and employee assistance programs, and offer a sliding scale with pay-what-you-can options based on your financial situation. We can discuss those options before you decide to begin.
Insurance and employee assistance programs
I accept Anthem Blue Cross, Aetna, Aetna Medicare Advantage, Blue Shield of California, Cigna, Curative, Humana, Humana Medicare Advantage, Horizon Blue Cross Blue Shield of New Jersey, Independence Blue Cross Pennsylvania through its Virtual National Network, and Carelon Behavioral Health.
Carelon plans include Sutter Health Plan, Chevron, Halliburton, PG&E, Imperial County Schools, UPS, SAG-AFTRA, and Ford-UAW Hourly. Please ask about your specific plan.
Medi-Cal: I accept Gold Coast Health Plan.
Employee assistance programs
I also accept the following employee assistance programs: Cigna, Anthem, and Optum.
EAPEAPEAPComing soon
L.A. Care, traditional Medicare, and Medi-Medi DSNP Total Care Advantage are not active yet. Please contact me about their status before requesting care under those plans.
Coverage and your share of the cost depend on your specific benefits. Please confirm participation and costs before your first appointment.
Self pay and out of network care
Self pay and out of network careTherapy session (1 hour)$220
Using health insuranceVaries per plan
The standard rate is $220 for a one-hour therapy session. Some sliding scale (pay-what-you-can) options are available according to your financial situation. Please ask about the arrangement that would apply to your care.
A superbill is an itemized receipt you can submit to your insurer to request reimbursement under any out-of-network benefits you have. Reimbursement depends on your plan and is not guaranteed. Please ask your insurer about benefits and requirements before beginning.
Payments
Paying a bill
For self-pay sessions and balances, use the payment instructions provided for your care. Headway handles billing for sessions booked through Headway.
Card payment
Pay securely by debit or credit card through Square. Apple Pay and Google Pay accepted.
Pay with Square
Or scan with your phone camera to payZelle
Pay with Zelle using lucy@lucyemft.com. Confirm the recipient and amount against the payment instructions provided for your care before sending payment.
Send tolucy@lucyemft.com
- 1Open your bank’s app and choose Zelle
- 2Send to the email above
- 3Add your full name in the memo
If you have a question about a bill, call (805) 905‑5980 or email enraizbh@gmail.com.Please keep email questions general and avoid including clinical information.