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Ventura County resources

Transportation

Transportation can affect whether care and other activities are within reach. These programs offer rides or transit benefits for people who meet their requirements. Confirm eligibility, timing, and routes before you travel.

Emergency: call 911. Mental health crisis: call or text 988, or call VCBH at 866-998-2243 (24/7). Call each program to confirm eligibility and availability.

Free Transportation

Start with Ventura County Transportation Commission (VCTC) for buses or Gold Coast Health Plan for rides to covered care. Confirm the route, pass, and eligibility before traveling.

Youth Ride Free

Free participating buses for ages 18 and under, or older students still in high school. High-schoolage riders should carry identification. Funded through June 2027.

Bilingual transit operators available. Indigenous languages: ask.

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College Ride / VCcollegepass

Free buses for enrolled students at participating colleges/adult schools. Includes Moorpark, Oxnard, Ventura College, California State University Channel Islands (CSUCI) and Santa Barbara City College (SBCC). Ask your campus how to activate your pass.

Bilingual transit information available. Indigenous languages: ask.

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Gold Coast Health Plan Transportation

No-cost rides for eligible members to covered care or prescriptions when no other ride is available. Request 2 business days ahead. Specialized medical transport requires authorization.

Spanish information and plan language assistance available. Request your Indigenous language.

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Download the full guidePrintable PDF, 16 pages. Revised October 4, 2026.

Privacy Policy

Enraiz Behavioral Health is committed to protecting your mental health information. This policy explains how your personal information is collected, used, and safeguarded.

What We Collect

Use of Information

When We Share

Your Rights

Data Security

HIPAA-compliant digital systems and secure storage protect your records.

Last updated: October 23, 2026. For questions about this policy, contact enraizbh@gmail.com.

Terms of Service

By accessing this website or using these services, you agree to the following terms. If you do not agree, please discontinue use of the website.

Not an Emergency Service

This website and these services are not intended for emergencies. If you are experiencing a crisis or may be in danger, call or text 988 (Suicide & Crisis Lifeline) or call 911 immediately.

Informational Purpose Only

Content on this website is provided for general educational purposes and does not constitute medical advice, diagnosis, or treatment. Reading this site does not create a therapist-client relationship. That relationship begins only after a scheduled session and completion of intake.

Therapy Services

Services are provided by licensed clinicians of Enraiz Behavioral Health, including Lucy E Marrero, LMFT, to clients located in California. By booking a virtual session, you confirm that you are physically located in California at the time of service and consent to receiving care via secure video.

Scheduling, Payment & Cancellations

Use of This Website

You agree to use this website lawfully and not to submit personal health information through general contact forms.

Intellectual Property

All content on this website is the property of Enraiz Behavioral Health and may not be reproduced without permission.

Limitation of Liability

To the fullest extent permitted by law, Enraiz Behavioral Health is not liable for any damages arising from your use of this website or reliance on its general content. The website is provided on an "as is" basis without warranties of any kind.

Last updated: October 23, 2026. Questions? Contact enraizbh@gmail.com.

HIPAA Notice

This Notice describes how health information about you may be used and disclosed, your rights regarding that information, and how to file a complaint. When federal and state privacy laws differ, the law that is more protective of your information is followed. Effective date: October 23, 2026.

How Your Information May Be Used

Required & Special Disclosures

Information will be disclosed when required by law, for example to report abuse, neglect, or domestic violence. Other permitted disclosures include public health and safety, health oversight activities, law enforcement requests, court orders and subpoenas, and to avoid a serious threat to health or safety.

Disclosures Requiring Your Authorization

Your written permission is required before your information is used or disclosed for marketing, before any sale of health information, for most research, and for psychotherapy notes.

Your Rights

How to File a Complaint

If you believe your privacy rights have been violated, you may contact Enraiz Behavioral Health at (805) 905-5980 or enraizbh@gmail.com. You may also file with the U.S. Department of Health and Human Services at OCRComplaints@hhs.gov or online at hhs.gov/hipaa/filing-a-complaint. You will not be retaliated against for filing a complaint.

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Tell us how you plan to pay so we can direct you to the appropriate booking page. If you are unsure, you can contact us before choosing.

Therapy session (1 hour)$220
Sliding scaleAvailable

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